Flagcross
HELP CENTRE
Support, answers, and how to reach us.
Flagcross translates feature-flag exports between platforms in your browser. If something is not working, you cannot find a feature you expect, or you need to talk to a human — this page will get you where you need to go.
GETTING STARTED
How Flagcross works — in three steps
1. Export your feature flags from your current platform (LaunchDarkly, Unleash, Split — whichever you are migrating from) as a JSON file. Each platform provides an export function under its settings or administration menu.
2. Open the Flagcross translator at /app. Paste the full export JSON into the input area. No data leaves your browser — everything is processed client-side by JavaScript running in the page.
3. Choose a target platform and click Translate. The tool produces a translation report with every rule sorted into exactly one of three categories: TRANSLATED (exact 1:1 mapping), APPROXIMATED (near match with documented differences), or NOT TRANSLATABLE (no equivalent exists, with the reason). You can download the result as a JSON configuration file for the target platform plus a human-readable report.
FREQUENTLY ASKED QUESTIONS
The six questions Flagcross users most often ask
Does Flagcross support my platform combination?
Flagcross translates between LaunchDarkly and Unleash formats currently, with additional platform pairs under development. All source formats are auto-detected when you paste the export. If your target combination is not yet supported, the tool still parses the export — unsupported target rules land in NOT TRANSLATABLE with the reason that no mapping exists for that platform pair. The App page lists the currently supported source/target combinations.
Is my data safe? Does Flagcross see my flag export?
No. Flagcross runs entirely in your browser. The export you paste is parsed, translated, and displayed by JavaScript that never leaves your browser tab. No data is sent to any server — not the raw export, not the parsed rules, not the translation report. Refreshing the page clears everything. You can verify this yourself with your browser's developer tools: the network tab will show zero outbound requests after the page loads.
Is Flagcross free? Will it always be free?
Flagcross is free, with no sign-up, no account, and no usage cap. There is no paid tier. If the product adds capabilities that justify a paid offering — bulk processing, CI pipeline integration, custom platform-pair mappings — pricing will be announced on the pricing page before any charges apply. The free tier will remain free.
Can I trust the translation output without reviewing every flag?
TRANSLATED rules (exact 1:1 mappings) need no human review — the behaviour is identical. APPROXIMATED rules name what changed and in what direction, so you see the delta and decide. NOT TRANSLATABLE rules list the reason, so you can plan a redesign for exactly those flags. The report is provided as-is, and the download row includes an acknowledgement: verify converted rules in a non-production environment before deploying.
The translator is not working / I get an error — what should I do?
First, check that your export JSON is valid (use your browser's dev tools or a JSON validator). The tool auto-detects the source platform format, so make sure your export is from a supported platform. If you get "Could not detect export format," the JSON structure may not match LaunchDarkly, Unleash, or Split exports. For questions or bug reports, email flagcross@agen2ic.ai.
Do I need an account or API token to use Flagcross?
No account, no login, no API token, no sign-up of any kind. Flagcross is a static page — it cannot authenticate to any platform because it never makes a network request beyond loading the page itself. The export you paste must already be on your machine.
KNOWN LIMITATIONS
What Flagcross does not do — stated plainly
These limitations are honest descriptions of what is mocked, not built, or deliberately excluded. None of them will change without a public announcement.
Limited platform pairs
Currently translates between LaunchDarkly and Unleash. LaunchDarkly ↔ Split and Unleash ↔ Split are also supported. Support for additional platforms (Flagsmith, custom formats) is under development. Unsupported pairings will produce clear NOT TRANSLATABLE entries with the reason.
Rule coverage is not exhaustive
The translator covers the most common rule types (percentage rollouts, user targeting, IN/NOT IN clauses, segment matching, prerequisites, flexible rollout strategies). Some edge-case operators and platform-specific behaviours may fall into NOT TRANSLATABLE. If you encounter a rule type that should be mappable but is not, email flagcross@agen2ic.ai.
No CI pipeline integration
Flagcross is a browser-based tool only. There is no CLI, no API, no SDK, and no way to invoke the translator from a build script. A CI integration would require a server-side component, which the product deliberately avoids. If this capability is added, it will be announced on the pricing page.
No bulk or batch processing
The translator handles one export at a time. There is no queue, no batch upload, and no way to process multiple exports in a single session. Each export must be pasted individually.
No email support infrastructure
Email to flagcross@agen2ic.ai reaches a human via the catch-all at agen2ic.ai, but there is no dedicated ticketing system, auto-reply, or SLA. Response times are not guaranteed. For urgent issues, mention "urgent" in the subject line.
CONTACT US
How to reach a human
Support email
Send your question, bug report, or feature request. Mail to any local part at agen2ic.ai is accepted — the flagcross prefix ensures it reaches the right team. There is no dedicated ticketing system or auto-reply yet; a human reads and responds as soon as possible.
For urgent issues, prefix the subject line with [URGENT].
For terms and legal inquiries: refer to the Terms of Service.
For privacy-related questions: refer to the Privacy Policy.
Flagcross is a product of Agen2ic, LLC, a Colorado limited liability company.